“From the start of the installation to the service, Jeff and Leo have been wonderful to deal with. We installed a 3-floor elevator fall of 2016; the specifications for the shaft were spot on; our builder had no issues whatsoever working with Waupaca. The elevator install was a snap and was done in 3 days. The job was on time and slightly under budget; we were even out of the country when they installed it. Leo and Jeff returned to make sure we understood how to use it. The shafts got dusty during the rest of the home remodeling and the elevator started to make a noise. Leo and Jeff again returned and in 15 minutes had it working noiselessly again. Great folks to work with.”




"As a developer/building contractor, I would like to express my sincere thanks to the team at your Wisconsin Sales and Service division. You’ve done an outstanding job on every project we’ve had over the last 10 years in addition to supplying reliable, high-quality products and superior service. 


We have worked with many subcontractors on both small and large projects, but the knowledge and understanding your team possesses about your product and service is exceptional.


It has been and will continue to be a pleasure doing business with Waupaca Elevator. I highly recommend your company to anyone that is looking for professional results."




Real Estate Developer/General Contractor


“As a builder, we have installed several different models from the Waupaca Elevator lineup. We love the different cab styles and finish options you provide to fit the range of homes we build. We have also been very pleased with your install team and the exceptional service and follow-up they provide. I highly recommend Waupaca Elevator.”




"We are so happy with our Waupaca Elevator! Even though our house is only one story, adding an elevator eliminated accessibility concerns to the basement. The elevator is beautiful in addition to functional and so quiet. No more worries about getting my husband in his wheelchair down to the basement in the event of a tornado and how happy he is that he can once again access his entire home with ease. In addition, I no longer need to carry items up and down the basement stairs...I love it!


Thank you to everyone involved, your service and product are outstanding."





“We had a great experience working with the Waupaca Elevator Co. The Wisconsin Sales Manager, Leo Lopez, is very knowledgeable about the elevators and all of the state codes required to install an elevator in Wisconsin. The people that installed the elevator were great. They arrived when they said they would and worked until they were finished. It was obvious that they knew what they were doing. We were very curious during the installation and they made sure we knew what they were doing. Along with the manuals, we were given great directions for operating the elevator when it was completed. Leo checked with us several times since the elevator was installed to make sure we were happy and everything was working properly. We definitely would recommend Leo and the Waupaca Elevator Co. to anyone who would like to install an elevator in their home. We feel fortunate to live in Wisconsin and have such an excellent company manufacture and install elevators in our state.”




"Wisconsin Sales & Service were terrific. They answered all our questions about the project in advance and kept us informed about when they would arrive. The work was complicated and they sent knowledgeable, skilled and experienced personnel. The maintenance was done carefully, thoroughly and (especially important to us) neatly. They explained what they were doing and why. We would definitely recommend them and will be signing up for a maintenance contract."





“I had Adam and Jeff do the yearly maintenance and replace some seals and hoses. They called a day before the appointment to confirm, showed up at the designated time and performed the maintenance. I was very happy to see them clean up after themselves. I strongly recommend Waupaca Elevator and recognize their professional employees.”




"We live in Chesapeake, Virginia and decided to build a second home in Hayward, Wisconsin in early 2014. Looking toward the future and wanting to accommodate our two dachshunds who are stairs-challenged, we wanted to include an elevator in the new home. We began designing our home in April and after consulting with an elevator company in Virginia and doing some on-line research, we contacted Waupaca Elevators in Appleton, Wisconsin. Because of the distance involved, we were not able to visit Waupaca so all communications were by telephone and email. Their web site was extremely helpful to me as their installation and sales brochures are all available there and are highly detailed. Since our home project from start to finish took just over two years, there were personnel changes at Waupaca and with our home architects that added to our challenges. Also, our General Contractor had never before built a home to accommodate an elevator. The whole team worked through all the challenges, including a couple of on-site visits by the Waupaca sales representative, and the end result in June 2016 was a beautiful new home with a four-level, double door elevator. There were some start-up issues as the home and the elevator shaft are wood construction, meaning that operating clearances changed as the wood dried out and the home settled, but the Waupaca tech rep came out on two occasions to make adjustments and instruct us in the best use of our elevator. Overall, we are extremely pleased with Waupaca and their support and would recommend them to anyone desiring a residential elevator.”


We now use the elevator 10 - 15 times per day and we are very happy with it overall. I imagine that as we grow older it will prove its value by allowing us to stay in our beautiful new home for many years even as navigating the stairways grows more difficult. Thanks again for your help."





“Great company. Professional and knowledgeable. I am so glad I upgraded to the auto-door and a few other upgrades; very worth it. Installers were also professional and friendly. We are very happy we put in an elevator. It has been a "back-saver" for my husband. What a breeze to haul stuff from the basement to the first and 2nd floor. Thank you Leo, and Waupaca Elevator, for a great experience and a great elevator.”




"My husband and I just want to let you know how extremely satisfied we were with the staff that came out to install our elevator and also the staff that came to set it up for inspection and give us final instruction for operation. Every person that came was always courteous and neat.

We are enjoying the elevator immensely and found training our dogs to ride on it simple. The elevator moves so smoothly that neither dog gets anxious during the ride and know which way to turn when they get on. It has proved to be a very wise investment."





“My experience with Waupaca Elevator has been nothing but positive, from Leo coming to the house on time when he said he would, to the technician installing my stair lift professionally and efficiently. When he first arrived, he realized he needed a longer rail than he had with him. He immediately called the office. After explaining to me what the problem was, he left promising to return that day and install the lift even if it would be getting late. Lo and behold, he actually did come back later in the afternoon and worked hard to get it installed quickly and properly. I will enjoy using my new lift chair and would recommend this company and the people who work there to anyone.”



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Office Hours

Mon - Fri: 8:00 am - 4:30 pm

Sat - Sun: Closed

1726 N Ballard Road Suite 1 

Appleton, WI 54911


Outside of Wisconsin:

After Hours Number:

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